Shuang Xi Kitchen in Nortd Charleston

Over priced!!! Pepper Steak was thick and heavy with sauce. Barely 3 ounces worth of beef went into this dish. 30 bucks for soggy crab cheese Wonton, and a handful of peppers and onions in thick overly constrained sauce. Will never order from here again!

Not as good as it used to be but it's still good

Not a clean facility. Watched worker scrape leftover food from countertop onto my plate then cleaned the surface with a dirty towel.

Delicious and quick service, but be aware of the total charge! Food was delicious and we ordered by phone ahead of time, it was ready in the quoted time(10 min). But our total should only be around $25, but they charged us $31.xx. We were not given a detailed receipt, we were only told a total amount and then they wiped our credit card. We didn't calculate our total until we got the order and left the business then found out we got charged several dollars extra. Not happy about this aspect.

Great food and if nice to them they are nice to you. Been a hundred times and have never been treated rudely. They are busy and may be short with you, but never see them rude.

Nasty. I took my family here and there were roaches crawling all over the table, floors and wall.

WORST CUSTOMER SERVICE EVER! I CALLED TO ORDER AND THE WOMAN WHO ANSWERED LITERALLY RUSHED ME TO ORDER. SHE WAS VERY RUDE AND WHEN I TOLD HER THAT SHE SAID THATS HOW SHE TALKS AND IF I DONT LIKE IT THEN DONT ORDER. She needs to learn respect and how to talk to customers. Also, the food is not even that good to be speaking to people that way... morons.

Horrible horrible customer service!! Lady who answers the phone has a nasty attitude and very unprofessional and no patiences! Made two orders one with fried rice with chicken the other shrimp fried rice with chicken ! What was deliver to me was two orders of beef fried rice and one of the orders had no chicken wings ! Then the delivery guy demanded a tip from me with out me even considering of just giving him one ! Call the agency the lady preceded to argue with me back and fourth on her not understanding me (I speak English). But if u can’t understand me why take my order and just guest. On top of this food was nasty and WILL NEVER order here again . And I Advice you all to do the same.

I have been down in South Carolina now since March and I finally found a good Chinese restaurant. Fast, friendly service and great food.

My rice was too hard. They took long and asked how much change I wanted back. Do better please

Thanks for your service food was deliciois sorry about my rude bf he had a bitt too much to drink

Good Chinese food for the price!

We have been eating here for years. Food is always good Delivery quick. But they were off the mark tonight. Food just wasn't good.i hope this is just because the weather is bad and they are super busy

Don’t eat here. Poke Bro’s was packed so we gave it a whirl. Had to throw out my lunch plate after finding a long black hair I’m my food. On top of it, the beef broccoli was only fair. Place just doesn’t seem that clean despite the A rating.

Nice little Chinese place near the hotel we stayed. Food portion and prices were good. Quick turnout too.

Some good food, consistently on time and average priced.

Do not deliver

Very good Chinese food.The food is always fresh and hot. If you eat inside, they bring you a tray with your food on a plate. Today I went in there and saw a roach walking along the floor in the dining area (could've came from anywhere). I tried not to let that get to me. Also, when the girl came with the food, her finger was inside the bowl holding it and her thumb was in the plate, not sure if it was touching the rice or not, but that's unsanitary, especially when she's the one taking the payments. There was another Chinese guy who works there eating. He was wearing slippers and had his feet out the slipper. You could see his feet and toes and that's disgusting. I am not sure if he makes the food too but they have to do better.

Very good food, was open for the hurricane. Prompt and good service. Very kind and respectful staff. Went there twice in one day, food was amazing for a takeout establishment. 5/5 for a takeout establishment, 3/5 if it was a sit-down place.

The place has always had very good food but they've also added structure to protect the workers and the customers and for social distancing. I thank them for that. I will definitely go back because it is a safe place. The pork egg foo young was great.

This is my go to for Chinese. Every local has one. The food is fresh, prepared to order, and affordable. Definitely on of the places I miss when I leave town.

Excellent food what more can you say great service

Fast and nice service... and the food was great!

The service was great and the food was good

The food is delicious. I ordered the mixed vegetables and meat with beef and it came out delicious. There was a bug crawling down our table as we ate, and the chefs in the kitchen were having an arguement in the kitchen for all to hear. Other than that, it's great.

DON'T EAT HERE! My husband ordered food and thought it was him just not liking it overall. I tried it too. There's no flavor. The food tastes so weird. It's so bland. It looks like whoever cooks or runs this restaurant obviously doesn't care about having good food and service.Another reviewer about the cook not washing his hands. That's disgusting! Don't waste your time or money at this place. There's better choices.

I ordered through Doordash and the delivery person was prompt and professional. However, my food was a bit disappointing. Although it was hot and generously portioned, there was a bitter aftertaste in every bite. I think the kitchen must have used old cooking oil with my order. Perhaps the chef should taste the food regularly to insure quality so this doesn't happen again. Cooking oil should be changed regularly, especially in a restaurant kitchen. I'll try it again, and hope for better quality food next time.

The lady who answer the PHONE IS EXTREMELY RUDE!!!!!! She has no customer service at all !!!!! She rushes you off the phone & don’t let you even finish ordering !!!!

WORSE CUSTOMER SERVICE EVER! AND I CANT EXPRESS IT ENOUGH!They are rude, disrespectful and completely lacking customer service!!! I will not order here no more neither will I refer any of my hotel s gusts to eat there, also when you ask to speak with a manager his words are : WE DO NOT NEED YOUR BUSINESS!

Price on the website menu doesn't updated. $5.25 on the website menu but it is $6.95. (Lunch boneless ribs)Make sure you got the updated menu price before you call to order. Decent Chinese food. The lady that worked there need to fix her attitude and talk to customers nicely.

I love this restaurant. The food is always hot, good portions, and everyone has been kind from the person on the phone to the person making the delivery. Thank you so much.

This place used to be the Best. I ordered a dish yesterday that was supposed to contain broccoli i had to dig through the whole dish to find 2-3 tiny pieces and the shrimp was tiny

Delicious food, good prices, I love the manager, not long of a wait for my order, great portions, broccoli trees were added to the top of combo which is a plus for me. Def goin back!

After waiting 45 min for my food to be delivered the driver did not have change for 100 even though the lady who took my order was told that is all we had. Although the driver was polite and nice and the only reason I gave 1 star. My sweet and sour meal was missing sweet and sour sauce which is kind of the point of ordering it. I called the lady on the phone barely acknowledged the mistake but said someone would bring it. After an hour of waiting and my food getting cold we called back and got an "oh ok". 20 min later I had my sauce. You would think they would have at least threw in an egg roll or gave me hot chicken. But no. I had ice cold chicken to go with my sauce.

Food is great prices are on par with most the staff are very nice and have a clean store.

YUM YUM YUM.Quick, Polite & Excellent Food!Thank youGeneral Tso's, Boneless Ribs & Egg Roll

Very tasty, clean, affordable, fast and friendly. I did not find the staff/service to be rude at all, as if that were an important factor in place like this. Please note that most of the negative ratings about this place are about someone being rude. This place is good and you should go here.

The lady is rude and hung up in my face well I ask a question about delivery

This restaurant has great service as well as yummy food. One of the best place in the area. The food and drinks served fast and the prices are affordable. I recommend this place.

My order was hot, generously portioned, and delivered promptly via Doordash. I had the beef and broccoli entree and cream cheese/crab wanton appetizers. Absolutely delicious! Best North Charleston Asian food (delivery), bar none.

Honestly, there are better Chinese places to spend your dough. I've been here a few times. My recent experience lands them a 1 star. I ordered wings with fried rice and crab wontons. The woman behind the counter was extremely cold and rude..Maybe she was just having a bad day. The food took over 25 minutes to come out. I literally watched people order food 4 places behind me and have enough time to sit, eat, and leave before I got mine. The wings were dry and gross with that yollowish tint. The rice was equally as bad. The crab wontons were ok, but nothing special. My bar wasn't really set that high and I usually know what to expect with these strip mall Chinese restaurants...But this was bad compared to others around. Won't go back.

One of my favorite places to get Chinese food

They didn't answer their phone to take my order. Once I got there, the cashier was rude. My order took longer to prepare than what I was told.

It's probably one one the best Chinese restaurants in the area.

GREAT FOOD BUT SERVICE ON THE PHONE WHILE ORDERING GOOD BE A LITTLE NICE AND RESPECTFUL....

I ordered food and a sweet tea. The lady who answered the phone is rude, and really needs to fix her attitude. The delivery driver actually had the nerve to get upset because I didn't tip him. He was not tipped for a reason. Then he had the nerve to leave my drink in the car. He then walks away and when asked about my drink. He tells me to come get it from him. The nerve of him. This is not curb side service. They will not be getting anymore of my money!!

Let's start with the fact that I am in another state and have never eaten here. My nephew however, must love the food. When I called to place an order for my nephew who lives there, the woman who took my call was polite, respectful, or considerate in manner. Although there is a language barrier, she was patient. She gave me the total of my order and said "this is what to look for on your credit card statement from this restaurant." Or, at least that is what I think she said, you know like I said, the language barrier. I am very grateful, and humbled for the opportunity to place my order from another state and for them to deliver it in their own. I have nothing but high regards for this establishment.

First time here—I've been craving Chinese food for so long, but didn't know anywhere around here to get it. happened to see this listing on Google and since it was close to home and give it a try. Food was great. I ordered vegetable lo mein. It came with carrots, cabbage, and broccoli—Exactly how I like it! We'll be coming back.

The food was nasty. No bbq sauce on the bbq ribs. Never received my drink, won't be ordering from there again. That was a waste of $20.